Can I export my documents?
Yes. Every document is stored as Markdown and can be exported at any time from the document menu — your content is never locked in.
How many documents does the Free plan include?
The Free plan includes up to 5 documents, unlimited collaboration, and your last 10 version snapshots. Premium adds unlimited documents under a 5,000-document fair-use cap per account, AI writing, image upload, and full version history.
How many devices can I stay signed in on?
Up to 5 active sign-ins (devices) per account. Signing in on a sixth device signs out the oldest session. Separately, a single document can be open in at most 2 places at once per account — opening it in a third place disconnects the oldest one.
How large can uploaded images be?
Image uploads (a Premium feature) can be up to 10 MB each. There is no separate total-storage cap beyond the fair-use rules in the Terms.
Are there limits on the API and MCP?
HTTP API calls have per-key and per-account quotas of up to 100 requests per minute and 200,000 calls per month. MCP connections currently have no per-minute or monthly request quota. Sign-in, permissions, plan access, and tool safeguards still apply.
Do I need my own API key for AI features?
No. Included DotMD AI uses trusted AI service providers to process your requests. Bounded edits send selected text and surrounding context; whole-document and explicitly referenced-document operations send the scope you requested. AI output can be inaccurate; review it. BYOK sends the requested content to the provider you configure, whose terms and data-processing practices apply. We never store your key in plaintext.
How do I delete my account and data?
You can delete any document or your whole account from settings at any time. Account deletion removes your documents immediately; residual copies in backups are removed as those backups expire. See the Privacy Policy for details.
Can I collaborate with others in real time?
Yes. Invite collaborators to a document for real-time editing with presence, inline comments, and threaded review.
Why does view-only ask me to refresh?
People who can edit or comment are connected live and see changes as they happen. If you can only view a document, you see the page as it was when you opened it — so when someone changes it, a "This document was updated — refresh" bar appears, and refreshing shows you the latest version. See "When do others see my changes?" in the tutorials above.
What counts against my AI limit?
Every AI action DotMD runs for you uses part of your monthly 250,000-token allowance: Edit with AI and Ask AI / Summary. Both what you send and what the AI writes back are counted. Work a connected AI assistant (MCP) does on your behalf runs on that assistant’s own model and subscription, so it does not count against your allowance. Connect your own provider key (Settings → AI) and the monthly cap no longer applies — your provider bills you instead.
What's a namespace?
A namespace groups people and their documents. Everyone starts with Personal — your default, private namespace, where you are the only member. Premium users can create team namespaces and invite others, each with a role. Namespace roles control namespace management and capabilities; they do not grant blanket document access. Admins manage the namespace but do not automatically get access to every document. A member, including an Admin, sees a document only through owner, direct-share, shared-folder, namespace-visibility, or link access rules. Moving a document between folders can change inherited folder access, and moving it between namespaces can change its access context. Switch namespaces with the switcher in the top-left.
Can guests comment?
No — a shared link is view-only. Guests can read the document (with a 5-minute free preview before they’re asked to create a free account), but they can’t edit or comment. To let someone comment, invite them by email from the Share dialog with the Commenter role.